Friday, November 10, 2023
The traditional sales-led go to market approach is becoming obsolete.
In the words of the legendary sales mind, Dan Kennedy, "The most dangerous number in business is one." Relying on a single channel, method, or person for your sales is a recipe for disaster. Sales automation liberates you from the shackles of the "one" and opens the doors to scalability, consistency, and predictability.
Historically, businesses have employed sales tactics that are NOT scalable, consistent, or predictable...
But history is changing.
For the first time ever, technology has enabled businesses to automate their sales processes.
One by one, the processes where sales professionals once imperfectly performed manual activities are being replaced by tech-enabled automations that take the best performing approach and implements it in a way that enables for scale and more rapid iteration.
And that, my friend, is the basis for all sales automation.
Buyers are increasingly asking for a "sales-less" process where they can learn everything they need to about a product or service, compare it against similar offerings, get a discount on price, and make a buying decision entirely from their phone or computer.
To the naked eye, this might seem like a problem for businesses. After all, the above scenario is the literal fuel that drives commoditization and eroding profit margins - a race to the bottom, if you will.
But, if you peel back the layers, the radiant glow of a new opportunity shines through - the chance to automate sales processes and unlock massive scalability in your go-to-market plan.
Change is painful for many, and lucrative for some. For those who embrace sales automation, they'll reap the rewards of unlocking:
Customized User Journeys: Leverage technology to craft personalized user journeys. Use data analytics to understand customer behavior and preferences - ensuring that the information they seek is readily available - making their journey seamless and informative.
Value-Driven Engagement: Instead of focusing solely on transactions, shift towards building relationships through ongoing value-driven engagement. This could involve delivering educational content, exclusive offers, or interactive experiences that resonate with your audience.
Strategic Pricing Models: Embrace dynamic pricing strategies that go beyond simple discounts. Showcase the value proposition that justifies the price, emphasizing quality, unique features, or additional services that set your offering apart.
Direct Their Self-Directed Learning: Modern consumers crave autonomy in their decision-making process. They want the freedom to explore, research, and understand a product or service at their own pace, without the immediate influence of a sales representative. With sales automation, you can direct their self-directed learning in a way that attracts them to your products or services.
Position & Protect Against Comparison Shopping: The digital age has bestowed upon buyers the ability to effortlessly compare offerings. This transparency fosters an environment where businesses must showcase unique value propositions to stand out from the crowd. With the right sales automation strategy, paired with the right market positioning, and you can not only prevent comparison shopping but drive premium pricing.
Influence Digitally Made Decisions: The convenience of making buying decisions from a phone or computer is a powerful driver. Businesses that adapt to this digital landscape position themselves to capture the attention and loyalty of tech-savvy consumers.
The evolution of buyer behavior isn't a threat; it's an invitation for businesses to adapt and thrive in a new era of sales.
By acknowledging and embracing the shift towards a "sales-less" sales process, businesses can unlock opportunities for customization, value-driven engagement, and strategic differentiation.
The future of sales is not the end of a traditional approach but the dawn of a more empowered and informed buyer-seller relationship. 🌐💡
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Additional Disclosure: Simple Sales & Marketing is an independent ClickFunnels Affiliate, not an employee. We receive referral payments from ClickFunnels. The opinions expressed here are our own and are not official statements of ClickFunnels or its parent company, Etison LLC.
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